Platform · For the team

One screen. Then your first client.

The same platform the owner buys, seen from where the work happens. Your day in one column, the client's note already open, and a calendar that refuses the bookings that cannot happen.

See the whole platformAsk for a walkthrough

One shift, drawn. Everything above the line has already happened — at 08:40 that is nothing at all.
Who opens it
Masters, front desk, managers — everyone on the floor
What you get
A staff workspace inside your salon's account
What you see
What your role allows, and every change stays on the record

One shift, start to finish

One column, not four books

You open one screen and the day is already in order: who is coming, what for, how long it actually takes, and who is working beside you. Nothing to reconstruct out of a phone, a notebook and somebody's memory of Saturday.

The bookings that arrived overnight are in it already. Nobody has to type the night into the morning.

  • Your own column, the room, or the week — the same calendar.
  • Services with their real durations, not fixed half-hour blocks.
  • A booking carries the service, the length, the person and the note.

The note from last time is already open

The client card is open before the client has sat down: what they booked, what was done, what they prefer, and the one thing they asked you never to do again. You stop carrying it in your head, and you stop asking the same question twice.

Intake and consent forms and treatment history sit on that same card, so what was used last time is where you would look for it.

  • Visits, notes and preferences on one card.
  • Intake and consent forms attached to the client, not filed in a drawer.
  • Treatment history where the next appointment is.

A cancellation stops being an empty hour

Somebody cancels. The slot goes back on the calendar the moment it is freed, and the waitlist is there so that it has somewhere to go instead of nowhere.

What the waitlist offers, to whom, and how long it holds is your salon's setting. We are not going to describe it as magic, and we are not going to decide it for you.

  • A freed slot is free everywhere at once.
  • The waitlist is a list, not a promise — the rules on it are yours.

The calendar says no on your behalf

Your hours, your breaks and your days off are set once, and the calendar stops offering times when there is nobody there to work them. You do not have to defend your lunch every week.

Two people cannot take the same slot either. The second booking is refused at the moment it is made, not discovered at half past nine on a Saturday.

  • Hours, breaks and days off, per person.
  • Buffer time between appointments, set per service.
  • A double booking is refused as it is made.

You see your day. The record sees everything

Roles are fine-grained: you reach the part of the calendar the job needs and no further, and nobody can move an appointment they are not allowed to see.

Every change to a booking is written down — who moved it, and when. That is not there to catch anybody out. It is there so that when a Saturday goes wrong, finding out what happened is one screen instead of four conversations.

  • Fine-grained roles, with an audit trail behind them.
  • Who changed a booking and when, kept.
  • Nobody moves an appointment they are not allowed to see.

You lock up. The messages keep arriving

The last client leaves and the phone does not stop. The agent answers in the language the person wrote in, out of your own service list, and books into the same calendar you will open tomorrow morning.

It says it is a machine before it says anything else. Where your salon draws the line, it stops, fetches a person, and hands over the whole conversation rather than a summary of it.

  • Answers in Estonian, Russian or English — whichever the client wrote in.
  • Books, moves and cancels against the real calendar.
  • Stops at the line your salon sets, and says that it is stopping.

Off your hands

None of this is a new skill to learn. It is a list of jobs that used to belong to somebody, every single day.

If you rent the chair

Your book stays yours

A renter and the business they rent from are separate tenants. The salon you rent a chair in cannot see your bookings, and your client list does not become theirs because you share a room.

The wall is in the product, not in a promise somebody makes you at the door.

A host business cannot see a renter's bookings. Drawn, not measured.

Questions from the floor

Do I have to learn a new thing?
You have to learn one screen, and it is the screen you already work from: the day, the client, the booking. If a booking system needs a training day, that is the system's problem — and we would rather hear about it in your first week than in your fourth.
Can my manager read everything I do?
What each role can see is decided when your salon is set up, and every change to a booking is recorded — who moved it and when. We would rather say that plainly than let you assume something is private when it is not.
What if I book something wrong?
You move it or you cancel it, and the record says that you did. An audit trail is not there to catch anybody out. It is there so that a mistake can be found in one place instead of in four conversations.
I rent the chair here. Whose clients are they?
Yours. A host business and a renter sit in separate tenants, so the salon you rent from cannot see your bookings.
Does the agent answer as me?
No. It says it is a machine before it says anything else, and it stops at the line your salon sets. What it will not do is put your name on something you did not write.
Can I work in Russian?
What we can tell you without checking is the client's side: the agent answers in Estonian, Russian or English, whichever of the three the client wrote in. Which languages your own screens come in — ask, and we will look it up. Better that than a FAQ guessing on your behalf.

Where to next

If it does not survive a Saturday, it is not worth installing.

See the whole platformAsk for a walkthrough