- Do I have to learn a new thing?
- You have to learn one screen, and it is the screen you already work from: the day, the client, the booking. If a booking system needs a training day, that is the system's problem — and we would rather hear about it in your first week than in your fourth.
- Can my manager read everything I do?
- What each role can see is decided when your salon is set up, and every change to a booking is recorded — who moved it and when. We would rather say that plainly than let you assume something is private when it is not.
- What if I book something wrong?
- You move it or you cancel it, and the record says that you did. An audit trail is not there to catch anybody out. It is there so that a mistake can be found in one place instead of in four conversations.
- I rent the chair here. Whose clients are they?
- Yours. A host business and a renter sit in separate tenants, so the salon you rent from cannot see your bookings.
- Does the agent answer as me?
- No. It says it is a machine before it says anything else, and it stops at the line your salon sets. What it will not do is put your name on something you did not write.
- Can I work in Russian?
- What we can tell you without checking is the client's side: the agent answers in Estonian, Russian or English, whichever of the three the client wrote in. Which languages your own screens come in — ask, and we will look it up. Better that than a FAQ guessing on your behalf.