Logistics automation
Orders, stock and documents are processed automatically, so you no longer type the same data twice.
We connect your online shop, your stock, your accounting and your courier into one system. When an order comes in, the stock count updates and the invoice and parcel label are prepared automatically. Nobody has to copy anything by hand. An AI agent follows every order, tells the customer where the parcel is and warns you straight away if something gets stuck.
The problem
It is nine in the evening and you are still copying orders into a spreadsheet. The online shop shows five items in stock, but there is only one on the shelf. Three customers have written to ask where their parcel is, and you have to check each one by hand.
The solution
We connect the tools you already use: your online shop, your stock records, your accounting and your courier service. We start with orders. When an order arrives, the system checks it, takes the item off your stock count and prepares the parcel label. Next, invoices and waybills are created automatically. Finally, the customer gets a message at every step, and you do not have to do anything for it.
The result
There are fewer mistakes, and parcels go out sooner. Customers mostly stop asking where their order is, because the update reaches them before they think of asking.
Why it works
- Your evenings are free again.You no longer retype orders after the shop closes.
- Correct stock levels.The number on the website matches what is on the shelf.
- Warns you about problems.If an order gets stuck, you find out before the customer does.
What's included
- Orders handled at onceAn order from your shop, a marketplace or a web form is checked at once, taken off the stock count, and the courier gets the delivery details. Nobody copies it from one browser tab to another.
- Stock numbers you can trustEvery sale and every delivery from a supplier updates the count automatically. When something runs low, you get a warning while there is still time to reorder.
- Invoices and waybills made for youFor each order the system makes the documents your accountant needs, on your own template. Nobody types the same data twice.
- Customers get updates without askingThe customer gets a message at each step: order accepted, packed, handed to the courier, on its way. Messages go out in Estonian, Russian or English, whichever the customer uses.
- Connected to couriers and paymentsWe connect Omniva, DPD, Itella and other couriers, plus your payment system. Tracking numbers come back automatically, so nobody has to type them in.
- Warns you about problemsIf an order stops moving, a stock count does not add up or a parcel was never sent, the AI agent notices and tells you.
- Built and supported from TallinnWe build it, explain in plain words how it works, and keep supporting you after launch.
Who it's for
- Shops that send parcels every day and have more orders than one person can handle.
- Anyone who keeps stock in a spreadsheet that is already out of date by lunchtime.
- Businesses that spend hours on invoices, waybills and reports for the accountant.
- Sellers shipping across the EU who want customers to see where their order is without having to ask.
- Owners who want more orders without hiring someone just to retype them.
Frequently asked questions
- What is AI logistics automation, in plain words?
- A set of small programs that do the typing and checking for you. Orders move from step to step on their own, documents are created without your help, and an AI assistant tracks every parcel until it is delivered.
- Will it work with what we already have?
- Yes. We connect your online shop, your accounting and your courier services. Your team keeps working in the programs it already knows.
- Do customers get the updates on their own?
- Yes. The customer gets a message at every step, so most customers never need to write and ask where their order is.
- How soon is it running?
- The basic part, taking in orders and sending messages to customers, starts working quickly. More complex connections are added later, step by step. We give you exact dates after a free review of how you work now.
- Do we have to let people go?
- No. The retyping goes away and your team stays. People deal with unusual cases and with customers, while the system moves the data.
- What happens with returns?
- They follow the same steps in reverse. The item goes back into stock, the documents are corrected and the customer gets a message.
- We sell all over the EU. Does that change things?
- The system works the same way. We set up the documents, currencies and customer messages for each country you sell to. Messages go out in Estonian, Russian or English.