Sales automation
Every enquiry gets a reply within seconds, even at 23:00 or when you are busy with a client.
AI sales automation for small business is a program that answers every enquiry the moment it arrives. It asks the questions you would ask and writes the answers down for you. It works at night and at weekends, and it does not forget anyone. Clients often choose whoever replies first, and with it the first reply comes from you.
The problem
A message comes in at 23:00 and you read it at 09:00. By then the person has booked with someone else. During the day the phone rings just when you are busy, and many of the people who wrote to you never get a reply.
The solution
We set up AI sales automation that answers every enquiry within seconds, day or night. It asks what the person needs and when, offers a free time slot and adds the booking to your calendar. If the person stops replying, it sends one more message. It works with what you already use: your email, your calendar and your client list.
The result
Every client gets an answer without waiting. No message gets lost in a chat you did not have time to open. When you talk to the client, you already know what they need.
Why it works
- Answers at any hour.Even when you are asleep or busy with a client.
- Asks the questions for you.You know what the person needs before you talk to them.
- Follows up.People who stop replying get a second message.
What's included
- Answers in secondsEnquiries from your website form, Facebook, Instagram, WhatsApp and email all get a reply straight away, in your words.
- Asks the right questionsIt asks what the person wants, when, and for how many people. You have the answers before you call back.
- Books the timeThe client picks a free time and the booking goes straight into your calendar, so nobody has to write back and forth about which day suits.
- Reminds people who went quietIf someone stops replying, it sends one short, polite reminder a day or two later. Often people simply forgot to answer.
- Everything in one placeAll enquiries sit in one list, each with the whole conversation. You need no paper notes and never have to remember which chat it was in.
- Three languagesIt answers in Estonian, Russian or English, in the language the person wrote in.
- Simple numbersYou see how many people wrote, where they came from and how many of them placed an order. It is all on one simple screen.
Who it's for
- Salons where the phone rings exactly when your hands are in a client's hair.
- Workshops and repair shops that get messages in the evening and can only reply in the morning.
- Shops selling on a website, on Instagram and on Facebook at the same time.
- Owners who want to handle more enquiries without hiring someone just to answer them.
- Estonian businesses whose clients write in Estonian, Russian and English.
Frequently asked questions
- Will people notice it is not me?
- The first reply is short and tells the person what happens next. You choose the words it uses. When the conversation needs you, it passes it to you.
- Does it work with what we already have?
- Yes. It connects to your email, calendar, booking system and chats. If you keep your clients in a paper notebook today, we set up something simple to replace it.
- Do I lose control over what clients are told?
- No. You approve every answer it is allowed to give, and you can read every conversation.
- Will it replace the person who answers our phone?
- No. It takes over the repetitive part: the first reply, the same five questions and the reminder. Your staff keep the conversations where a person is needed.
- What do you need from us to start?
- Access to the places where enquiries arrive, and one conversation about how you usually answer them. We do the rest.
- What if we have no CRM?
- A CRM is simply a list of your clients and everyone who wrote to you, with what was said. We set up a simple one or connect the one you already have.
- How quickly does it work?
- Replies start going out on the day we switch it on. How many of those people become clients depends on your offer, so we do not promise a number.