Platform · For owners
Stop keeping every booking in your head.
This page is for owners. It shows what our booking platform does for you, what you still decide yourself, and how the first day with it goes.
- Whose software it is
- Ours. We build it, keep it running and fix it ourselves.
- Whose data it is
- Yours. You can take your clients, bookings and notes out as a file whenever you want.
- What it replaces
- Your calendar, your client list, and the details you now have to keep in your head.
Who does what
The jobs it takes off your hands
Below are the everyday jobs of an ordinary week. Each row ends with who does the job: “The platform” if the software does it on its own, “Still you” if it stays with you. The dot on the line shows the same thing as a picture.
This is a list of what the software does. It does not predict results for your business.
- Taking a booking while your hands are busyThe platform
- Answering a client at eleven at nightThe platform
- Telling a client which times are freeThe platform
- Stopping double bookingsThe platform
- Reminding a client about tomorrow's appointmentThe platform
- Offering a cancelled time to someone elseThe platform
- Deciding what you charge and who you hireStill you
- A client who wants to talk to a personStill you
- Deciding when the AI agent hands a client over to youStill you
The last three rows stay with you. They are the most important decisions in your business, and no software should make them for you.
The first day
The first day is calm on purpose
We do not switch anything off, and nobody has to learn everything overnight. Your old way of booking keeps working next to the new one until you no longer need it. If everything changed on the same day, bookings could get lost.
- First comes your service list: your own names for your services and how long each one really takes.
- Each person gets their own login, their own working hours and access only to the part of the calendar they may change.
- The bookings you already have are moved in before you start, so the calendar is not empty on the first morning.
- You start with one room or one team. The old way stays available for as long as they still use it.
- The AI agent that answers clients stays switched off during all this. It is turned on only when the calendar is correct.
The first month
What is different after a month
The change is not dramatic. Some everyday questions stop coming to you, and those that still do are the ones you would want to see anyway.
We will not put a number on it. We have not seen how your week works, and any number given before that would be a guess.
- When a client cancels, you get a message instead of finding an empty chair.
- Someone other than you can tell a client whether Saturday is free.
- You see the week at a glance: who is busy, who is free, which bookings moved and who moved them.
- Before a day off, you check one screen instead of asking three people.
- Whoever answers a client sees their history. Nobody has to remember the last visit.
Your data
What is yours, and how to take it with you
The software belongs to us. Your clients and bookings in it belong to you, and you can download them yourself from one screen without asking us.
If you stay with us, it should be because the platform helps you. Leaving should be easy.
- Clients, bookings and history download as a file you can open in Excel or any other spreadsheet program.
- You do not have to tell us why, and we keep nothing back.
- Each person on your team sees only their own part. Every change to a booking records who made it.
- Before you add your first client, we put in writing what data is stored, where, and who may read it.
Who it is not for
When you should not buy this
We would rather tell you now than after three meetings. If one of these describes you, this platform is not what you need.
- You sell products off a shelf. This platform books appointment times, so it does not fit your business.
- You work alone, the phone rings a couple of times a day, and your paper diary works fine. Keep the diary.
- You are required to use a medical or legal system that you cannot give up.
- You want it to do your accounting too. It handles only your bookings and your clients.
What owners ask
- I am the one who books everybody. Does that stop?
- Only as much as you want. Clients who phone still talk to a person, and that person puts the booking into the same calendar as all the others. The difference is that clients can also book online or through the AI agent, so questions the system can answer interrupt your day less often.
- My team will not use it.
- Sometimes that is a real problem, and sometimes it is just the first week. We can make sure the new way is not harder than the old one: everyone gets their own column in the calendar and their own hours, and nobody has to learn work they were not already doing. But we cannot help if nobody has told the team why the change is happening. So tell them before we start.
- Do we have to move everything across at once?
- No, and we will advise against it. Start where booking is hardest today: one room or one team takes all its bookings in the new calendar, while the old way keeps working alongside it. That is where you find out what in your business does not fit the software, and you can still go back to the old way.
- Who fixes it when it breaks?
- We do. It is our own product, not someone else's software that we resell. So we cannot pass you on to another company or tell you to wait for a supplier.
- Can I see it before I decide anything?
- Yes, and with your own bookings instead of a made-up demo salon. You bring one ordinary week, we show it on screen, and you tell us where it does not match how you book. If it does not suit you, we tell you on the call instead of sending a proposal later.
The platform
The whole platform on one pageThe calendar, client history, staff roles, reminders and the AI agent. This page covered only the owner's side.See the platform